Welcome to my blog. I hope you enjoy it. I like to post random tech things and stuff I mess around with. I also like to cook and travel but of course now that is not occuring. So just more time to mess around.

How to fix Service Portal Widget rendering HTML as plain text ServiceNow I ran into an interesting issue while working with Service Portal in ServiceNow. I cloned a widget that had details of Task on a table, this table was project. But this would apply to other tables as well. I wanted to show the Description field in the widget. I did the usually declare the variable in the server script in the body html with brackets and added .

Jira and ServiceNow We use both Jira and ServiceNow in our office. They both serve different needs for us. We use Jira to track all our Dev projects. We use ServiceNow to track all request issues and bugs. It used be that our Project Managers would have to manually copy over bug reports that were sent to ServiceNow into Jira. This took time and errors in transcribing could happen. Due to this a built a simple integrations in ServiceNow to send the ticket into Jira.